Refund policy

We offer a 30-day return policy from the date of delivery.

Eligibility for Returns

To be eligible:

• Item must be unused and in original condition
• Must be returned in original packaging
• Proof of purchase required

Return Process

To initiate a return, contact us at karendunnbu@mail.com with your order details.

Refunds

After receiving and inspecting your return:

• Approved refunds are processed within 5–7 business days
• Refunds are issued to the original payment method

Non-Refundable Items

Certain items may not be eligible for return (e.g., final sale items, hygiene-related products if applicable).

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.